Regulatory & compliance

Supervision, FinSA information and client documents.

This hub brings together how Helfenstein is supervised, what FinSA means for clients, and the documents that accompany our services.

Helfenstein Asset Management AG (Helfenstein Group) is listed by FINMA as an authorised portfolio manager and supervised by OSFINcontrol AG. FINMA Portfolio Manager Authorisation No: CH-111.708.730 | Decision Date: 12.01.2022. Ongoing Supervision: OSFINcontrol AG | Affiliation Ref: OSFIN-111.708.730 | Since: 12.01.2022. We do not hold client assets — custody stays with the bank you choose, under your control. Advisory relationships are subject to FinSA conduct rules, including transparency on fees, conflicts of interest and client segmentation.

What we do for you

  • Verify authorisation

    Use the FINMA register to confirm supervised entities.

  • Client documents

    Fee schedule, GTC, risk disclosure and FinSA brochure.

  • Conflicts of interest

    How we disclose and manage them.

  • Complaints

    Contact us first; then FINOS (ref. FINOS-111.708.730) if needed.

Verify our authorisation

Clients can check whether Helfenstein Asset Management AG appears on the official FINMA register of authorised institutions. Prefer the register on finma.ch over search ads or unsolicited messages.

  1. Open the FINMA register.
  2. Search for Helfenstein Asset Management AG (UID CHE-111.708.730 / LEI 894500URZFTDV5G7F357).
  3. Confirm the authorisation type and any public warnings before you engage.

Helfenstein Asset Management AG is listed by FINMA as an authorised portfolio manager and supervised by OSFINcontrol AG. Search the register by name or Swiss UID CHE-111.708.730. Advisory conduct is also subject to the Swiss Financial Services Act (FinSA).

FINMA — Authorised institutions, individuals and products (external link, opens in a new window)

Ombudsman

If a complaint cannot be resolved with us directly, you may start a mediation procedure with the independent ombudsman office to which Helfenstein Asset Management AG is affiliated under article 77 of the Financial Services Act. The procedure is informal and does not replace the courts.

Ombudsman
Finanzombudsstelle Schweiz (FINOS)Swiss Ombudsman for financial service providers under FinSA
Address
Freigutstrasse 8, 8002 Zürich, Switzerland
Reference Number
FINOS-111.708.730

The same details are set out in our FinSA client brochure. You can also write to us first at Pilatusstrasse 23, 6003 Luzern, Switzerland.

How we are regulated

Client documents

  • Schedule of fees and charges

    Our advisory, portfolio management and performance fees currently in force. (Custody and transaction fees are charged by your bank and shown separately.)

    Download
  • General terms and conditions

    Contractual framework for our advisory and portfolio management relationship with you.

    Download
  • Risk disclosure

    Information on the risks involved in trading financial instruments.

    Download
  • FinSA client brochure

    Services, client segmentation, your FinSA rights and the FINOS ombudsman contact details.

    Download
  • Conflicts of interest policy

    How we identify, disclose and manage conflicts of interest, with examples.

    Download

Related articles

General information only. Nothing on this page constitutes personalised investment, tax or legal advice. Helfenstein Group does not hold client assets; all custody stays with the bank you choose, under your control. Decisions should be based on your own circumstances and, where appropriate, on a written analysis from a qualified adviser.

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